Frequently Asked Questions
Welcome to the FAQ page for the SPS Security online staff handbook! Here, you will find answers to questions commonly asked by both prospective and current employees. Our aim is to provide clear and concise information regarding various topics such as employee benefits, job expectations, security policies, and emergency procedures.
If you have questions about the site/sites that your assigned to get in touch with our staff support form and we will be in touch to answer any questions you may have.
Alternatively, you can give us a call and we will aim to answer any questions you have.
To book a holiday, you need to send a holiday request form to holidays@sps-security.com.
Once it’s been reviewed a member of staff will be in touch to confirm whether or not the holiday has been granted.
If any of your personal details such as your address, bank details or name have changed for any reason then you need to fill out a personal change of circumstance notification form which can be obtained through the download forms section on this page.
Once filled in send it to your line manager so we can keep your details up to date.
To renew your SIA licence, you need to attend a top-up course then apply for the renewal through your SIA online account. We can help you through the process of renewing your licence if you require any help. We can also hold the top-up training, so you don’t need to worry about needing to travel too far or having to outsource the learning.
If you are interested in working for SPS Security, please visit our careers page on our website to see a list of current job openings. You can then submit your application through the website or by sending an email to our recruitment team.
The qualifications and experience required will vary depending on the specific job you are applying for. We typically look for candidates with relevant experience in the security industry, as well as relevant certifications such as a SIA (Security Industry Authority) license.
SPS Security is committed to providing its staff with the highest level of training and development. All staff members undergo rigorous training to ensure that they have the necessary skills and knowledge to perform their job effectively. We provide ongoing training and development opportunities to ensure that our staff are always up-to-date with the latest industry standards and best practices.
The pay and benefits package for SPS Security staff will vary depending on the specific job you are applying for and your level of experience. We offer competitive rates of pay, as well as a range of benefits, including a pension scheme, holiday pay, and access to training and development opportunities.
SPS Security provides a wide range of security services, including security guarding, mobile patrols, CCTV monitoring, alarm response, key holding, and more. We work with each of our clients to develop a tailored security solution that meets their specific needs
Policies and Procedures
At SPS Security, we have a strict code of conduct that governs how our employees interact with our clients and each other. We expect all our staff to adhere to these policies to ensure that we maintain the highest standards of professionalism, integrity and confidentiality.
Outlines our commitment to providing a safe and healthy working environment for our employees. Click here to view.
Ensures that all our employees are treated fairly and without discrimination on the basis of race, gender, age, religion or sexual orientation. Click here to view.
Outlines the standards of behaviour and ethics that we expect our employees to adhere to at all times. Click here to view.
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